Find out who we are and what drives us

The idea behind the ServiceLobby

The ServiceLobby has its roots in a deep conviction that service in many companies does not yet receive the attention it deserves. The ServiceLobby therefore gives service a lobby and, as a thought leader, continues to develop service further. We do so with a wide range of offerings: the latest service insights, hands-on trainings, and dedicated advisory or consulting projects. Always on the lookout for new challenges and ways to advance service.

Our Vision

We believe in the transformative power that superior service operations generate for manufacturing companies.

Our Mission

Our mission is to support you to unlock your full service potential as a fundamental pillar of your economic success and the main differentiator towards your competition.

Our values

Dedication

We are strongly dedicated to effectively & sustainably improve the professionalism, quality and visibility of service in manufacturing companies.

Impact

We measure our success by the impact of our work. Therefore, our actions are always characterized by a focus on practicality and feasibility.

Collaboration

We firmly believe that the best solutions are created in collaboration with our clients. That is why we attach great importance to working together as partners.