Insights

Within our Service-Insights we regularly publish articles on current topics.
All articles (135)
Business Models & Pricing (15)
Internationalization (15)
Customer management (17)
Lean Operations (16)
Personnel management (6)
Podcast (8)
Profitability (7)
Service Excellence & Governance (20)
Service worlds (2)
Sustainability (3)
Technology (12)
Sales & Marketing (14)
What is the service responsible for?  Lean Operations

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Will the circular economy become a service boost? Sustainability

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The power of social proof in service - how the voices of your customers influence your success Sales & Marketing

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Continuous improvement in service Service Excellence & Governance

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Discontinuation of a product-related service Lean Operations

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Show customers what your service does!  Sales & Marketing

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Why dedicated customer segmentation pays off for service  Sales & Marketing

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